So Danca Store Shipping Infotmation

We aim to process all orders within 1-5* business days, please allow additional time for processing during Busy Periods. The estimated shipping times are after your order has been shipped.

We understand that delivering your order, at a time that is convenient for you is important. If something goes wrong, as they sometimes will, then fixing it quickly becomes our priority. A dedicated customer service team is located at our head office in Dublin to handle any problems that you may experience with delivery when using our site. Our customer service lines are open from 10.00 am - 05.00 pm Monday to Friday. Customer service can be contacted via email or by phone.

Shipping FAQs

We ship on business days only. Monday - Friday, excluding national holidays. Shipping starts from the date you received the “Your Order Has Shipped!” email. This estimate above does not include preparation time - we need 1-3 business days to make sure your order is everything you hoped it would be. So Dança UK & Ireland works with production and shipping partners to get your dancewear to your doorstep as quickly as possible, wherever that may be. Although the vast majority of our customers will get their orders by the day listed above, timeframes may vary from region to region.

We rely on GLS delivery service to get your order to your doorstep as soon as possible. You’ll be able to track your order from the GLS website within Ireland but this will differ when shipping beyond Ireland. All tracking details will be included on your order’s page as well as in the shipping email we send you..

We are located at our head office in Dublin. Our orders ship from the order fulfilment centre and the dedicated customer care staff are there to handle any problems that you may experience when using the site.

Use this text to answer questions in as much detail as possible for your customers.

Even if your order hasn’t arrived by the listed date, it’s probably still on its way. If you have not received confirmation and shipped emails, feel free to give us a call or send an email to double-check on your order. It’s probably on the way and the email got lost in a spam folder. Our customer service lines are open from 10.00 am - 5.00 pm Monday to Friday. Customer service can be contacted via email orders@sodancastore.com or by phone:

(353) 1 864 9034 - So Danca Ireland

(44) 131 516 9950 - So Danca UK.

Services Locations Delivery Schedule Cost Per Shipment
An Post Express & GLS Service (Order value £95 or more) Ireland 1–3 days · 7.30am – 5.30pm · Mon–Fri Free Service
An Post Express & GLS Service (Order value £95 or less) Ireland 1–3 days · Mon–Fri £3.50
An Post Express & GLS Service (Order value £95 or more) UK* 3–5 days · 7.30am – 5.30pm · Mon–Fri Free Service
An Post Express & GLS Service (Order value £95 or less) UK* 3–5 days · 7.30am – 5.30pm · Mon–Fri £4.50
An Post Express & GLS Service European Countries** 5–7 days · Mon–Fri £9.95
GLS Service – Contact sales@pulsara.ie for availability Rest of World 7–10 days · Mon–Fri From £30
* Excluding: Channel Islands, Norway, Switzerland, Iceland, Cyprus, Croatia, Serbia & Turkey ** Contact sales@pulsara.ie for shipping availability for European countries not included in checkout delivery

Shipping T&C

  1. Your contact details are required for contact purposes (available at cart, prior to proceeding to checkout). If you enter an incorrect address, a redelivery fee will apply.
  2. Customers will be provided with tracking information once the parcel has been shipped.
  3. Your order is sent directly from a warehouse (due to stock availability, some parcels may be dispatched with delay). So Danca will make every effort to deliver on time. However, we shall not be held liable for lost/delayed shipment.
  4. Delivery times specified are estimates only. Delivery to rural addresses may take longer and, once shipped, So Danca is not liable for any delays.

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We Are Open

Our customer service lines are open from 10.00 am - 5.00pm Monday till Friday.

Phones

tel: (353) 1 864 9034 - So Dança Ireland

tel: (44) 131 516 9950 - So Dança UK