Terms & Conditions
What information is collected?
We may collect information using a number of services that best suit your purpose for visiting our site. Information is gathered using one or a number of the following : enquiry forms, order forms, billing forms etc.
Use of information
Sodancastore.com collects information from you to enable us to offer you a more personalized service. We promise to respect your privacy. Please be assured that we will never pass on your details to third party organisations and that your personal details are held securely and in strict confidence.
Any information gathered is to the best of our knowledge collected lawfully and fairly through our website, all information is assumed accurate and up to date and only information that is required to serve you as a customer is collected.
You can visit Dance World on the Web without offering any information about yourself. In these cases, our web servers only collect the name of the domain you used to access the Internet (such as "aol.com").
Please note that it is our policy not to send messages to our users unless they have specifically agreed to receive such messages. If you at any time receive such an email without having given your consent, you can email firstname.lastname@example.org to immediately rectify the situation.
SECURITY - Information protection and security
When you submit your information to Sodancastore.com whether it be your name, address, or information such as your age, gender or credit card information, we do our utmost to ensure that information is protected against loss, misuse, alteration, destruction or unauthorized access. Your personal information is stored on servers protected by robust firewall and encryption standards.
Encryption can be used after your data has left your internal system. Encryption renders your data unreadable using a mathematical formula. Your data is turned back into readable form, i.e. deciphered, at the receiving point for the information.
Sodancastore.com keeps information collected secure. Within this encryption service are measures, which protect the misuse or alteration of important information. Due to the nature of eCommerce there is always a remote danger of information interception no matter what barriers are in place, we suggest that if you are still concerned with security, or unsure of the implications of transacting data online, you may contact Sodancastore for an alternate means of transferring payment information.
Pricing and Availability
Sodancastore.com works hard to keep the Site and stock levels up to date. In the event that an item(s) you have ordered is out of stock, we will place an order with our suppliers and ship it to you as soon as possible, with no additional shipping charges. The available items in your order will be shipped to you as normal. We reserves the right to reject or cancel any orders, in the event of:
- Product out of stock / discontinued
- Incorrect address / outside of delivery zone
- Incorrect billing information
- Fraudulent activity
- Errors on the website
Discount codes - may vary from time to time and may change at any given time without prior notification. Codes may only be applied to purchases made through the account holder in respect of which the discount code was offered by and registered with Sodancastore.com website.
Promotional discount codes - We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website.
We offer different types of shipping methods that are available to you dependent on your location. Please visit shipment & returns if you like to learn more.
If you are returning items for a refund, the amount will be credited back to the original payment method. If you would like to exchange an item for a different size/colour, the replacement item will be shipped to you free of charge.
Customers are responsible for paying return shipping costs. We advise you to keep a proof of postage receipt for all orders that you return to us. You will be held liable for lost packages if you do not have proof of postage. You are liable for any damage that occurs to returns whilst in transit from you to our store.
You can return any unworn items that are in a re-saleable condition for a refund or exchange within 28 days. Items returned that are not in a re-saleable condition, or eligible for return, will be posted back to you. What can you not return?:
- For hygiene reasons, we are unable to accept tights and underwear back for refund or exchange if the packaging has been opened.
- Items which are not in original packaging and labels are not attached.
- All made to order items cannot be returned or exchanged.
This Site may contain links to other web sites and/or other social networking sites that we do not own or operate. We do not control, recommend or endorse and are not responsible for these sites or their content, products, services or privacy policies or practices. Downloading material from certain sites may risk infringing intellectual property rights or introducing viruses into your system. You should note when you leave the Site and read the privacy policies and terms of these other sites. You should also independently assess the authenticity of any website or social networking site which appears or claims that it is one of our sites.